How We Help You!

How We Can Help You

With our track record spanning over 35 years providing training solutions in different industries, we've nurtured a profound understanding of every team's unique needs and we're always on the lookout on how to address them.

Passionate · personalised · Dynamic

A Proven Record Delivering High-Quality Training

The Training Establishment is passionate in delivering highly-dynamic, personalised training solutions that are founded on an established methodology of identifying your team’s needs and using this analysis to craft a tailor-fit training course for you.

Our team has been continuously in pursuit of helping businesses all over the globe to build great teams by generating effective training sessions for them.

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Here's What We Do

What Our Clients Say...

Bec’s Executive Coaching Session is amazing opportunity for one to take a good look of oneself, inside out his / her career. Under Bec’s guidance, one can understand what level is his / her career is currently at, what issues or opportunities are out presented out there. Bec is really resourceful and is able ot give you tips, advice and suggestions.
Dicky Chan
/ Sales Professional - China
We engaged Bec Wiles to review our customer service processes from the ground up. Her brief was to help the customer service team with everything from answering the phone, providing meaningful quotes, proactively following up on enquiries to closing a sale. Bec designed a tailor made suite of sessions to match our needs. She delivered 8 well-structured and well organised sessions that targeted our company’s specific needs. Bec’s personal training has left a lasting impression with us and your training has instilled lasting behaviours that will remain with us for a long time. Thank you for transforming our sales team!
Michael Richardson
/ Customer Service and Communications Manager, Evan Evans Group - Australia
We engaged Bec Wiles to assist and host our launch of a new customer facing product event to 100 corporate customers for a themed event. Having Bec on board made the event successful because her professional approach and “Can do attitude” made it a great event. She embraced our company culture, was professional, in character and ensured the night ran smoothly, while keeping the customers engaged and entertained. I would certainly recommend anyone to engage Bec for Key Note Speaking/Hosting your next event. We certainly will…
Nick Berry
/ Director Global Sales , Starwood Hotels & Resorts - Australia

the person behind establishing dynamic sales leaders through focused training and coaching

Our Director, Founder & Lead Trainer

Founder, Director, Mentor & Lead Trainer

Bec Wiles

Director, Founder & Lead Trainer

With over 35 years experience in customer service and sales, Bec is an expert in establishing dynamic sales leaders through focused, professional and personalised training and coaching.

Her passion for imparting knowledge, cultivating great teams by educating and nurturing great talent with her own unique style of panache, fun and finesse.

The author of “So, you think you really know me?”, a true representation of your customer/guest/traveller/client, Bec believes it’s very important for sellers to truly have a proper understanding of their customer in a holistic sense.

Read more about Bec 

Introducing Our Associate Trainers...

Free 30 Minute Assessment

We are always thrilled set sale on a new project, hearing different team challenges, and perfecting the craft of building the best training solution for you!