Blog
11 December 2019 2023-02-17 11:38Blog
HOW TO RETAIN GREAT STAFF IN YOUR BUSINESS/TEAMS
Bec Wiles A while ago, I wrote a blog about 10 ways to help great people quit which gave you great ideas in how to not treat your teams. First thing is first, work out why you want to keep the staff that you have. To …
IS IT OK TO LIE AT WORK?
I was asked this week, what my thoughts were on the topic of ‘is it OK to lie at work?’ In all my years in business, teachings, trainings and coaching, honesty has always the best policy. Small, white lies, turn into …
WHERE’S THE CUSTOMER SERVICE THESE DAYS?
Is it us, or does it seem that when you’re visiting places, be it a shop, markets, supermarket or restaurants or even just visiting the local shop on the corner, we seem to have lost the very basic of Customer …
DON’T JUST TAKE AN ORDER – MAKE AN EXPERIENCE.
Are you in the F&B service industry? This post is for you: Every patrons dollar is hard earned and you’re privileged to have them choose to spend it in your venue, right? Understanding why your customers are here today helps …
