Blog
11 December 2019 2023-02-17 11:38Blog
Are You Really Hearing Your Customer?
Lucy Ellis Are You Really Hearing Your Customer? Your customer gives you so much information. The question is: are you hearing it? Not just the words. Everything. Their tone, their body language, the questions they ask and the ones they don’t. Even …
What Does Sales Really Mean? It’s Simpler Than You Think
What Does Sales Really Mean? It’s Simpler Than You Think Good morning! Coffee in hand, I wanted to have a quick chat about a question I hear all the time from salespeople and sales teams around the world: what does …
Pace Yourself: Managing Your Energy in Every Sales Interaction
Pace Yourself: Why Your Energy Is a Sales Tool (and How to Make It Last) I’m almost certain I’ve written and vlogged about this before. But today gave me a very good reminder, so here it is again. I’ve just …
The Customer Is Not the Enemy: Selling as a Partnership
The Customer Is Not the Enemy I had a realisation recently. It wasn’t quite an epiphany, but it was clear enough that I knew I had to act on it: I need to spend more time in my sales training …
